Want To Retain Staff? Think Technology.

I have worked with over seventy businesses during the last three years. A common theme has been about keeping their people motivated and engaged. I always ask, ‘Have your people got the tools to do their job to the best of their ability?’ The conversation often involves looking at how technology is used.

The invention of computers and development of wireless communication have all altered the way we do business. Technology has helped to improve business in a number of different ways; from easier field based working to the move away from the 9 to 5. New working models are due to the accessibility of the office through various technological platforms and applications.

Technology expands the reach and efficiency of many forms of internal and external business communication. The ultimate motivation is to do things faster than you could without technology.

It shouldn’t be a revelation to any business that a well-motivated, inspired workforce is a productive one. When team morale is high it not only makes it easier to attract and retain the best talent.

Efficiency and productivity increases and your customers and clients notice a higher level of service.

When considering how to retain staff and increase an organisation’s morale, company strategy should consider making sure that their workers have the correct technological tools in place to do their job.

Imagine the impact on your people when they find that their day-to-day activities are slowed down by over-complicated, outdated applications and tools that make it difficult to get work done. Slow

computers, unreliable communications, or the need to hunt down information from a wide range of

sources before tasks can be completed can have a negative impact on your people’s motivation and

productivity.

If we consider that these technological barriers could add up to thousands of wasted man-hours across any company, as well as contributing to increased stress levels, should we be surprised when people want to leave?

By implementing the right technological solutions, companies can make their workforces’ lives much easier, leading directly to better employee satisfaction and improving overall business performance.

Below are three ways you can help keep your people happy through improving technology in the workplace:

  1. Retain staff by making life easier

Cloud-based storage tools – like Dropbox – make it easy to share files and access them from anywhere. Google Drive allows team members to collaborate on documents in real-time, even if they are in different offices.

This heralds the move away from being static and office based. It can offer the opportunity for people to work flexibly, which statistics show is one of the top desires when searching for new roles.

Collaboration through the cloud can increase efficiency, but it can also help to monitor the workforce in a positive way. Technology can allow businesses to accurately track and analyse employee data to provide information on where to place training and development investment. This helps to increase employee engagement to help retention figures.

  1. Retain staff by Reducing Stress

There are many reasons why people feel stressed at work—too much to do, not enough time, uncertainty about the security of their job role, lack of direction or mentoring…

Too many tools and apps can stress people out. A heavy reliance on them can make your workplace a cold environment. The right tools can help your team members gain clarity on what they need to do, track with changes in the organisation, and streamline or share their workloads.

One of the best ways to retain talent is to show the people in your business that you are committed to investing in them. Technology can help with this. Training and development tools, mobile content, virtual reality programmes, open communication between colleagues and management all create an open and immersive environment which in turn helps to reduce stress and increase overall workplace satisfaction.

  1. Retain staff – Get Social

Technology enhances opportunities for marketing communication. Social media, email and mobile phones allow companies swifter and more interactive communication platforms compared to traditional, one-way media options.

Technology in the workplace allows businesses to expand quickly and efficiently. Business technology such as video conferencing, social networks and virtual office technology has removed workplace boundaries that previously limited business expansion.

Technology and innovation can solve many problems, from making training more efficient to sending automated reminders for deadlines and actions due on a specific project.

Collaboration and communication build unity between your employees and encourages teamwork within your organisation. When your team members can depend on each other, they’ll feel more connected, and be more fulfilled in their responsibilities.

By constantly improving your technology, team members are likely to be more productive and confident over the long haul, which will help encourage them to stay loyal to your business.

Technology is ingrained in our daily lives. Therefore, it makes perfect sense to adapt the workplace and introduce better technological applications to make and retain a more productive workforce.

There is the danger that as boundaries fall away employees are expected to produce work and communicate after hours with no additional compensation. As long as companies realise this and communicate policies and practices regarding response times and flexible working, there should be no issues.

Technology could empower employees in the workplace and help companies attract – and more importantly retain – the best talent.

Paul Aisthorpe
Paul Aisthorpe

Paul Aisthorpe, Managing Director of Imaginative Coaching Ltd, forward thinking, uncomplicated business coaching and consultancy organisation based in Lancashire. Working with ambitious businesses across the North West on effective growth strategies and improving business performance by connecting Brand, Strategy and People