Want To Retain Staff? Think Technology.

I have worked with over seventy businesses during the last three years. A common theme has been about keeping their people motivated and engaged. I always ask, ‘Have your people got the tools to do their job to the best of their ability?’ The conversation often involves looking at how technology is used.

The invention of computers and development of wireless communication have all altered the way we do business. Technology has helped to improve business in a number of different ways; from easier field based working to the move away from the 9 to 5. New working models are due to the accessibility of the office through various technological platforms and applications.

Technology expands the reach and efficiency of many forms of internal and external business communication. The ultimate motivation is to do things faster than you could without technology. Continue reading

Does your customer data work for you?

Businesses that have robust reporting on their customer databases can predict future trends.

Data queries can be used to manage marketing, promotions, export email addresses or prepare shipping labels for example. Get the query wrong, and the business plans will be wrong too.

Here is a specific example provided by our latest Guest Blogger Paul Milligan from CarLand.

 

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Will your business systems be fit for purpose in 2020?

Technology continues to transform our lives at home and work. As with all change, the rate of adoption varies between people and business owners alike. Working with and speaking to hundreds of business owners, the general consensus is that in the next three years the ‘digital divide’ between businesses that embraced it and those that don’t will be at a critical point.

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Recent traffic to our blog has more than doubled! Time to share some guest blogs.

Seeing the positive impact that regular social media posts can achieve has inspired us. Now some fantastic local business people have accepted our request to guest blog. All our best connections have valuable information to share.

We know that guest blogging is mutually beneficial. The blogger gets new followers – possibly even new business – while we gain a fresh perspective. Our best guest blogs, however, will be about the value the blogger can bring to our audience.

The know-how and expertise of our bloggers will get your heads nodding or raise questions. Our intention is to help. There should be facts and proof to back up the arguments and allow you to make informed decisions.

Living in the age of short attention spans and bite-sized content, we all see lots of content every day. Read the brief intro on each guest blog to know whether it is for you or not. Oh, and hopefully our guest bloggers can supply some great visuals for a quick decision about what to read.

Not all our blogs will be relevant to you. You can be sure of some variety in our content list. Please do share the blog link if you think it will help other business owners.

How to choose the right size Backup Solution for your Business

When it comes to backups, it’s certainly not a case of one size fits all

There are so many great options available, so how do you know which is best for you and your business?

Should you be using cloud or on-site storage, image or file-based backups?

Here’s my practical, simplified guide about what you need to consider and why.

First, let me explain two critical backup measurements – Restore Point  – Restore Time. Continue reading

Ransomware Cyber-Attack Information

It will not have escaped your attention that Friday 12th May 2017 an unprecedented large scale cyber-attack has been causing widespread mayhem across more than 150 Countries and affecting thousands of organisations, including the NHS.
This attack has been all over the news and there has been lots of differing advice passed on from multiple sources, leaving people confused and concerned.  This information is intended to help clarify the situation and reassure computer users on how they can protect themselves from becoming a victim.

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Our Cloud Just Got Bigger

Since we started trading last year, our product and service portfolio has grown along with customer demand so that we can achieve our aim of being “The High-Flying Cloud Company providing everything you could ever need in the IT & Communications world”.

The graphic above shows just some of the products and services we can now offer.

Our philosophy of Sales through Service has proved a massive success with our customers and as such we are extremely proud to announce our expansion with the opening of our new office in Chadderton, Oldham.

Situated in the new Chadderton Business Park at Junction 21 of the M60, this new office gives us great accessibility to the M60, M66 and M62 motorway networks and places us within easy reach of most of the North West’s major town’s and cities.

Thank you to all of our fantastic customers for supporting us and we promise that we will not relax our efforts to keep providing you with the excellent service you have come to expect, no matter how much we grow.

If you spend a few thousand pounds on a telephone system, how much do you expect to pay everytime you add a phone to it?

If the answer’s £0 then you need to speak to us!

The biggest telephone system suppliers, such as (but not limited to) Avaya, Cisco, Mitel, Samsung & Panasonic all charge device license fees for each phone you connect and in most cases for each SIP trunk you add to your system too.

Sometimes the device licenses are as expensive as a modern IP phone so you pay twice every time you want to add an extension, once for the phone and once for the license.

Our solution is different, you’re not tied to a single brand of telephone, you don’t pay for licenses for adding devices and you don’t pay to add SIP trunks either.

You also get all of the useful features that the others offer with a few extra ones thrown in too:

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