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Get the most from your phone system.
We can beat most traditional telephony providers when it comes to providing a feature-rich telecoms system at a low cost. Unlike other providers, we don’t charge extra for call recording and other advanced features.
Don’t wait for the PSTN switchoff.
By 2027, the Public Switch Telephone Network which allows all traditional telephony services to function will be decommissioned. Don’t wait to make the switch, leverage our best-in-class VoIP technology now.
Scale your business, with ease.
Because our system is billed on concurrent calls, you can have as many extensions as you’d like, free of charge. Plus, setup of new desk phones is so easy, even end-users can do it – no phone line patching needed.
No Hassle ; Quick & Easy Setup
Installation & Configuration is done for you:
- Configured by our engineers in the cloud
- Physical VoIP equipment pre-configured or plug-and-play capable
- Quick & easy self-service setup of mobile apps with supplied documentation
- No costly & time consuming physical telephone line installation
- The end of 3-month wait times for switchover to a new system
I want to…
Cut Telephony Costs
With our system, you can reduce telephony costs by up to hundreds of pounds. You can do this by:
Cutting Equipment Costs by hosting your system in our cloud infrastructure. No need for a costly on-premises kit. Cutting Calling & Extension Costs by removing charges for inter-office & UK calls and giving you unlimited extensions, free of charge. Cutting Feature Costs because with our telecoms platform, we don’t charge you for advanced features that you might need.
Be Free of My Desk
Our comms platform gives great versatility to its users.
Call handlers can access their extensions to receive & make calls from virtually anywhere, at no extra cost. We can achieve this by offering you: Smartphone Soft Phones – an app for iOS & Android that allows you to use the communications system on the go. A Progressive Web App – a versatile tool for accessing the system on the web & making configuration changes to individual, physical VoIP phones, or the system as a whole.
Monitor Performance
Our solution provides you with the tools you need to get an in-depth insight into how your call-handling staff are performing, and how their time is being spent, so you can streamline your operations.
With the built-in, in-depth reporting platform, you can monitor:
User Activity to identify the busiest times of day, week, month, and year on a per-user basis. Agent Statistics such as Time Spent on Call. Queue Times to identify where clients are being kept on hold.
Desk Phones
Mobile Handsets
Text Messaging
Video Calling
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Solutions for Your Business
Cirrus Comms…
For Hotels & Guest Houses
Here at Cirrus we understand that your booking process and hotel/guest house services experience – from Room Service to Dry Cleaning – needs to be spot on. That’s why we’ve tailored this list of features that we think make our platform a perfect fit for any hotel or guest house.
Unlimited Extensions at No Extra Cost
Our comms system is billed on concurrent calls, so you can have as many extensions as you’d like, without having to pay for line installation & operation fees. This is especially useful if you have a large number of rooms.
See Extension Statuses
With 3CX, you can see the Busy status of each extension, so you always know whether a guest wants to not be disturbed.
Digital Receptionists & Call Routing
Free up front desk staff time by letting guests connect themselves to the right hotel services, be it dry cleaning or room service, via IVR & Digital Receptionists.
Customer Satisfaction
We know that your guests will delight in using our modern telephony system, that offers 100% uptime by hosting your PBX in the cloud.
Cirrus Comms…
For Construction & Industrial
The needs of the Construction, Industrial & Manufacturing businesses are unique in that there are often countless people deployed on sites who need access to a central communications system – something which our platform robustly provides, and more.
Access on the Go
With our UCP, you can enable your site & project managers to access their extensions to make & receive calls with your usual telephone number by utilising our Android & iOS soft phone apps, ultimately boosting productivity.
Built-In Video Calling & Web Conferencing
Built-in video calling allows you and your managers to review project progress without even having to visit site. Plus, its included at no extra cost!
Easy Operation
We understand that not everyone is a technical expert, and thats why our communications solution is easy to use and configure, even for a layman.
Text Messaging / SMS Integration
3CX can smoothly integrate with 3rd party text message (SMS) providers to allow your team to make decisions quickly and easily.
Improve Processes & Workflows
Lower approval wait times and increase the efficiency of your processes by utilising Ring Groups, so that workers aren’t waiting for a single manager to answer their phone.
Cirrus Comms…
For GPs, Hospitals & Healthcare
We believe that our communications platform is an invaluable tool for GPs, Hospitals & any other Healthcare setting. Improve patient care & satisfaction, reduce staff stress and increase accessibility by leveraging the advanced features of the Cirrus Unified Communications Platform.
Increase Service Accessibility
Our comms platform includes built-in video calling, which can be utilisied by healthcare professionals to deliver first-class care to their patients via video link, thus increasing accesibility to their services.
Reduce Staff Stress
Healthcare jobs are some of the toughest out there, so make your staff’s lives easier by giving them a unified, smooth comms & telephony experience that’s user-friendly and feature-packed.
100% Uptime
In the event of a disaster, your healthcare practice needs to be ready to receive patients at a moments notice. You cannot gaurauntee that your on-premises traditional PBX won’t lost power, taking out phone lines, which isn’t a problem with our cloud-hosted PBX solution.
Keep doctors & patients connected, always.
Streamline Patient Interaction
Make appointment notifications & patient interaction a breeze with our communications platform by taking advantage of a variety of comms channels, from text messaging to video calling.
Unlimitied Extensions at No Extra Cost
Empower your teams by providing every single person on them with access to their own extension, at no extra cost – because our phone system solution is billed on concurrent calls, not extensions.
Ring Groups, IVR, Digitial Receptionists & Call Queuing
Because we understand that your jobs are the difference between life and death, we want to make sure that no patient call goes unanswered. That’s why by utilising our advanced system features (included free of charge), a patient call will never go unanswered again.
Have you also considered…
Cirrus Text to Speech to accompany your new communications system?
We can provide a range of heavily customised text to speech services for your IVR, Out of Hours messages, general greetings and more – the possibilities are endless.
- Save £££ on costly voice over artist fees for your telephone system
- Always have a friendly voice to greet clients
- Your message, in your tone of voice
Features You’ll Love
Take Calls on the Go
By utilising our soft phones feature on iOS and Android devices, you can use your extension to make and recieve calls anywhere, at any time.
BLF Key Support
IP desk phones compatible with 3CX normally support the use of BLF Keys, or quick-dial keys, to make dialling regular contacts a breeze.
Advanced Web App
Use our advanced Web App to control your comms experience by dragging & dropping to transfer calls and configuring quick-dial buttons (BLF Keys).
Click-to-Dial
Install a lightweight extension for your web-browser which allows you to simply click on any phone number to instantly dial it from your desk or soft phone.
Call Reporting
Run detailed reports with our tools that give you valuable insights into how your call agent’s time is being spent, and where improvement is needed.
Interrupt on Calls
Use Barge In, Listen In and Whisper to discretely or outright interrupt an ongoing call, so you can advise and correct or defend call handlers from abuse.
Digital Receptionists
Utilise our advanced Digital Receptionists & IVR features to offer self-service to your callers and free up staff’s valuable time and energy.
Easy to Use & Configure
Our communications platform is so easy to use & configure that even a child could be shown how. Reduce support overheads by empowering your staff.
CRM Integration
Integrate your Customer Relationship Management database with your phone system to provide an unbeaten unified experience.
SMS / Text Integration
Our communiciations platform integrates with numerous 3rd party SMS / Text Messaging providers to allow for in-system messaging.
Call Diversion
Includes the ability to divert incoming calls to another line, for example a mobile telephone number. This gives you great versatility & portability.
100% Uptime
Because there’s no need for an on-premises PBX, thanks to our solution being deployed in the cloud, your phone system is accessible 100% of the time.
How it Works
With our Communiciations solution, there’s no need for expensive on-site equipment.
Find out how….
Deployed in the Cloud, SBCs on-site With our solution’s hybrid setup, built on the 3CX technology, your phone system is deployed in the cloud, and we recommend a small controller unit at each site to create a secure, reliable, encrypted connection between your premises and the cloud based controller, for the smoothest telephony experience.
The main difference between our on-site controllers and traditional on-site phone system equipment, is that they are magnitudes cheaper and less cumbersome. In fact, almost any computer can act as an on-site controller.
Configure everything on the Web
Our communications platform doesn’t need any special wiring or line installation, or physical routing. Instead, you can install, configure and maintain your phone system from the cloud – or we can do it for you.
- Create, edit & delete extensions and users with ease.
- Create Ring Groups & Call Queues.
- Change Opening Hours & Holiday Dates.
Connectivity via Internet
The Cirrus Communications Platform reduces costs by eliminating the need for a physical telephone line. Instead, the system can be operated over a simple internet connection thanks to a technology known as VoIP – Voice over Internet Protocol.
- Get set up anywhere with an internet connection.
- Usable even over mobile data via softphone applications.
- Reduce installation & maintenance costs.
Communication Methods Covered
Desk Phones
Our communications platform works with IP-based traditional Desk Phones to offer the classic telephony experience to end users. Plus, get support for integration with our progressive Web App and BLF (Quick Dial) Keys.
Mobile Handsets
3CX provides you with the ability to download software Soft Phones onto your mobile devices. Simply put, you can download apps on both Android and iOS that allow you to make & recieve calls from anywhere, at any time.
Text Messaging
By integrating our comms solution with a 3rd party SMS / Text Messaging provider, you can use the built-in text messaging functions to stay in touch with colleagues and clients alike. Speed up processes and customer interactions.
Video Calling
Our solution also includes Video Calling capabilities, negating the need to pay for a 3rd party service. Upload presentations before the meeting starts and call with an unlimited number of users. Plus, get a video feed directly on certain Enterprise IP Phones.