Category Archives: Communications

A rapid and cost effective communication tool

Our SMS platform has been designed as a convenient way to send SMS text messages using an online interface for businesses, large and small. SMS provides a very unique and fast communication tool that will reach the consumer wherever they are. It is a tool that if used correctly can gain instant responses, making it ideal for status announcements (eg we’re aware of a fault), or a call to action (eg your MOT is due, book it now). Our platform is capable of sending thousands of messages a minute via premium carriers from the UK. By using premium carriers messages are delivered quickly and reliably across the world.

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Send and receive faxes without a fax machine

Send your fax number into retirement and operate in a paperless manner utilising our fax solutions. By purchasing a fax number from ICUK you can not only receive faxes, but also send them without a phone line or fax machine from anywhere you have an Internet connection. By adopting this paperless platform you can be set to save time, paper, ink, line rental charges and the need for a fax machine.

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PSTN are the most common phone lines found in both residential and business premises, with the differences being explained in the care level received and the directory enquiries listing. The single line can be used for ADSL and FTTC to supply broadband connectivity, which can be delivered as a ‘simultaneous provide’ meaning the broadband can activate on the same day as the line installation.

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A PSTN Multi-line extends the PSTN to multiple sockets allowing you to promote a single number, yet make and receive multiple calls. Its application is very straight forward and can allow you to connect multiple phones to the sockets without the need for a PBX. Should you wish to transfer calls between the various handsets then this is where a PBX can start to handle these calls for you. The moment you need 4+ lines, or you require multiple phone numbers (DDI) you are ready to make the jump to ISDN.

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ISDN lines are primarily purchased by businesses and are capable of supplying voice and basic data services. In order to use them for voice services a PBX needs to be connected to handle the calls and connect them up to phone handsets. Unlike a basic PSTN you can’t simply connect a phone to it. ISDN2 connections, as the name suggests are supplied as pairs of channels (eg 2, 4, 6), they are also capable of supporting DDI numbers, unlike just the one you get with a PSTN line.

These lines are suitable for larger businesses that will need the capacity to grow. Each bearer can support 8 lines as a minimum and 30 maximum per bearer, so this can be expanded to as many as you need for the whole organisation. In much the same way you would with ISDN2 a PBX is required to handle the incoming and outgoing calls.

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