Exciting news from OPNsense! They’ve rolled out an update for their beta packages, ensuring a smoother and more efficient experience. Detailed release notes can be found under 25.1-RC1. Stay updated and keep innovating! Check the link for more information: https://forum.opnsense.org/index.php?topic=44735.msg225310#msg225310
Author Archives: Scott Magee
05
Jan
Jan
The Internet of Things is growing day by day. More devices are connecting to the internet. And with that growth comes new security risks.
Let’s look at some new ways to keep your IoT devices safe.
What are the security risks for IoT devices?
IoT devices are vulnerable to many types of threats. Some of the common risks include:
Poor passwords
Most IoT devices have default passwords. Many users do not update them. Thus, this vulnerability makes their lives easy to hack.
Outdated software
Old software is vulnerable due to bugs. These bugs can allow hackers in. Most IoT devices remain unpatched for a pretty long time.
Lack of encryption
Some IoT devices even transmit data without any encryption. Anybody can read the data.
How to enhance security in IoT devices?
There are several ways to make IoT devices more secure. The main solutions are discussed below.
Strong passwords
Always change the default password provided. Use long and complicated passwords. Use different passwords for different devices.
Always update software
Very often, software updates are available for the IoT devices. This closes the security gaps in the software. A few of the devices update themselves.
Encrypt your data
Turn on encryption when it’s an option. This scrambles data so others cannot read it.
What new technologies help with IoT security?
New technologies are making IoT devices much more secure. Here are a few promising options:
Artificial Intelligence (AI)
AI can detect unusual behavior within the devices. In case of any potential attack, it can notify the users. AI learns and improves over time.
Blockchain
Blockchain will make device data tamper-proof. It builds a secure record of every action that has taken place by/to a device.
Edge Computing
This pushes the processing of data closer to the device itself. It reduces the possibility of data interception.
How Can Companies Improve the Security of IoT?
Organizations can improve IoT network security by:
Developing a Security Policy
Establish regulations relating to the use and security of IoT devices. Ensure that all employees are properly trained on these regulations.
Implement Network Segmentation
Isolate the IoT devices from other networks. In the event of a device breach, it limits the extent of the damage.
- Regular security audits
- Vulnerability checks
- Quick solutions to problems
What can consumers do to protect their IoT devices?
For the average user, there are ways to improve their security in IoT devices:
Do your homework before buying
Choose devices from companies that take security seriously. Choose devices with regular updates.
Secure your home network
Choose a strong Wi-Fi password. Enable network encryption.
Think twice about what you connect
Only connect devices you need. Disconnect devices when not in use.
How will IoT security change in the future?
IoT security will keep changing. Here are a few of the trends to watch:
Stricter regulations
Governments might make new laws around IoT security. This could force businesses to make safer devices.
Built-in security
In the future, IoT devices may be more secure straight out of the box. Examples of this could include automatic encryption.
More user control
Give users more control over device security. Consider user-friendly security dashboards.
Securing Your IoT Devices: Take Action Today
IoT security is necessary; it safeguards data privacy. Take an example from the tips in this article, and make your devices safer.
Stay tuned for updated security options. If you would like any help with securing your IoT devices, reach out to us. We can guide you to a safer future for IoT.
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This Article has been Republished with Permission from The Technology Press.
30
Dec
Dec
The pace of technological advancement is accelerating. This is not news to anyone wading through the ChatGPT craze. Artificial intelligence (AI) is at the forefront of this revolution. We are swiftly seeing companies adopting AI solutions. Even more rapidly are software providers like Microsoft adding AI to tools.
The goal is to use AI to do things like:
- Streamline operations
- Automate tasks
- Reduce errors
- Boost business output
The 2024 Work Trend Index is a joint report by Microsoft and LinkedIn. It provides valuable insights into the current state of AI in the workplace. The study sheds light on how AI is transforming the way we work. It provides both fresh ideas and considerations when using AI.
Being a business IT provider means we keep on top of these types of reports. By understanding the trends, we can help our clients navigate these changes. We can also help them leverage the power of AI to drive business forward.
Next, we’ll look at the main trends identified in the report. As well as explore how they can impact your operations.
Employees Want and Expect AI at Work
Is your company lagging behind in AI adoption? You may find it harder to attract and keep top talent. The study shows that 75% of knowledge workers now use AI at work.
Employees understand that AI helps them do certain things faster. One of the concerns is a lack of rapid adoption by companies. Companies in turn need to have a plan. AI is like any other new technology. It can help, but only if you do it right.
The best way to move forward is a partnership with employees. Learn how they feel AI can help them most. This gives you a great starting point for where to leverage AI effectively.
AI Skills are Becoming More in Demand
There are now new positions we never heard of just three years ago. Prompt engineer is one of these. Employees who know how to use AI to get the best output are most in demand.
The study also found that job loss fears haven’t yet been realized. Instead, companies are seeking AI-skilled staff. Fifty-five percent of leaders worry about having enough talent to fill needs.
The need for AI skills means employers should add AI training to upskill teams. Employees can take the initiative to improve their use of AI and prompts. It’s in everyone’s best interest to learn how to harness AI productively.
The Evolving Role of Employees Using AI
The report also reveals a notable divide in employee use of AI. The spectrum begins with skeptics, rarely using AI. On the other end is power users. They use AI frequently in their work.
These AI “power users” are saving more than 30 minutes per day. They do this by reengineering their workflow using artificial intelligence.
Some of the ways that AI can augment roles and assist with tasks include:
- AI-driven automation
- Data analysis and reporting
- Customer support enhancement
- Document and policy drafting
Companies can benefit from their AI power users. These employees can help train others on their team. They can also help create foundational processes and templates. Other employees can then follow these templates to enhance their work.
Things Can Get Messy Fast without a Plan
Companies have immense pressure to show ROI. Many haven’t yet figured out how to do that with AI enhancements. But they’re also worried about being too slow to adopt.
One of the issues this has led to is employees using AI on their own. Using un-sanctioned AI tools. Possibly using AI where the company would rather have a human touch. This puts the emphasis on businesses needing an AI use policy, and fast.
It’s the “Wild West” without a use policy in place. Companies can begin by contacting their IT provider for expert guidance.
The Ethical Considerations and Trust in AI
As AI becomes more prevalent, it’s essential to address the ethical considerations. The Work Trend Index emphasizes three important things in this area. These are transparency, privacy, and bias mitigation in AI systems.
Businesses must ensure that AI tools are deployed ethically and responsibly. This means clear communications to employees and customers about how it’s using AI. Building trust in AI is crucial for its successful integration into the workplace.
Final Thoughts on AI in the Workplace
The 2024 Work Trend Index offers valuable insights. It helps companies understand the transformative power of AI in the workplace. It’s important to understand these key trends and embrace AI strategically. Doing this enables businesses to unlock new opportunities. As well as enhance productivity and improve employee satisfaction.
Get Expert Help with an AI Game Plan
We are committed to helping you navigate the complexities of AI. We can assist you with leveraging its potential to drive your business forward.
Contact us today to discuss how we can support your AI journey.
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This Article has been Republished with Permission from The Technology Press.
25
Dec
Dec
The newest Windows OS is fast gaining ground on Windows 10. As of August 2024, Windows 11 had over 31% of the Windows market share. That is bound to increase fast as Windows 10 retires in 2025.
Already upgraded to the new operating system or planning to soon? Then, you’ll love these tips on optimizing your Windows 11 experience. Windows 11 offers several great features. But you must use them to gain the productivity boost.
Let’s jump into some of the most effective settings and tools that can transform your daily workflow.
1. Start Menu Customization
The Start Menu might seem less important than other features. But it’s your gateway to all the applications and settings on your computer. It’s used all the time to open apps, search, and more. This makes it a huge potential productivity enhancer.
Customizing your Start Menu can save you time and clicks. Here are a few ideas:
- Pin Frequently Used Apps: Right-click on any app and select “Pin to Start.” This keeps your most-used applications just a click away.
- Organize into Folders: Drag and drop apps on top of each other to create folders. Label these for easy identification.
- Adjust Start Menu Layout: Go to Settings > Personalization > Start. Here, you can choose which folders appear on Start and adjust the layout to suit your needs.
2. Virtual Desktops
Virtual desktops allow you to organize your workspace. You can separate different tasks into distinct desktops. For example, one for work and one for personal.
- Create a New Desktop: Click on the Task View button on the taskbar or press Win + Tab. Click on “New Desktop” to create a new virtual space.
- Switch Between Desktops: Use Ctrl + Win + Left/Right Arrow to switch between desktops.
3. Snap Layouts and Snap Groups
Snap Layouts and Snap Groups are powerful tools for multitasking. They snap windows into position for side-by-side work. Start using them. You’ll notice a big reduction in time-consuming app-switching.
- Use Snap Layouts: Hover over the maximize button on any window to see available snap layouts. Choose a layout to snap the window into place.
- Create Snap Groups: Snap windows into a layout. Windows 11 remembers the group. Hover over the taskbar icons to see and restore the snap group.
4. Focus Assist
Focus Assist helps you stay focused by minimizing distractions.
- Enable Focus Assist: Search “Focus” from the taskbar search and click Focus Settings. Choose your options, and click to start a session.
- Set Automatic Rules: Configure automatic rules to enable Focus Assist during specific times. For example, when duplicating your display or when playing a game.
5. Widgets
Widgets provide quick access to personalized content like news, weather, calendar, and more.
- Access Widgets: Click on the Widgets icon on the taskbar or press Win + W.
- Customize Widgets: Add or remove widgets. Adjust their size and position to suit your preferences.
6. Taskbar Customization
A well-organized taskbar can significantly enhance your productivity. Tired of looking at icons you never use? Hide them to get them out of your way. This reduces distractions and helps you find what you need faster.
- Pin Apps to Taskbar: Right-click on any app and select “Pin to taskbar” for quick access.
- Adjust Taskbar Settings: Right-click on the taskbar and choose “Taskbar settings.” Here, you can customize taskbar behaviors. Such as hiding it in desktop mode or showing badges on taskbar buttons.
7. Keyboard Shortcuts
Keyboard shortcuts can save you a lot of time. Once you learn your favorites, using them will be like second nature. Here are some essential ones:
- Win + E: Open File Explorer.
- Win + I: Open Settings.
- Win + D: Show or hide the desktop.
- Win + L: Lock your PC.
- Alt + Tab: Switch between open apps.
8. Power and Battery Settings
Optimizing power and battery settings can extend your device’s battery life. It can also improve performance. Knowing these adjustments is super helpful if you’re without a power connection for a while.
- Adjust Power Mode: Go to Settings > System > Power & battery. Choose a power mode that balances performance and battery life.
- Battery Saver: Enable Battery Saver to extend battery life. Use it when your device is running low or you’re away from power for an extended time.
9. Storage Sense
Storage Sense helps you manage disk space by automatically deleting unnecessary files.
- Enable Storage Sense: Go to Settings > System > Storage. Turn on Storage Sense and configure it to run automatically.
- Configure Cleanup Schedules: Set up schedules for several tasks. Such as deleting temporary files, emptying the recycle bin, and removing unused files.
10. Accessibility Features
Windows 11 includes several accessibility features that can enhance your productivity.
- Magnifier: Use the Magnifier tool to zoom in on parts of your screen. Press Win + Plus to activate it.
- Narrator: Enable Narrator to read text on your screen aloud. Go to Settings > Accessibility > Narrator.
- High Contrast Mode: Improve visibility by enabling high contrast mode. Go to Settings > Accessibility > High contrast.
Looking for More IT Productivity Tips?
Our team of tech experts has many other productivity tips to share. If you’re looking to optimize your workflow, please don’t hesitate to reach out to us.
Contact us today to schedule a chat about productivity enhancers.
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This Article has been Republished with Permission from The Technology Press.
20
Dec
Dec
When it happens, you feel powerless. You get an email or letter from a business saying someone breached your data. It happens all too often today.
Data breaches happen at banks, online sites like Facebook, and ecommerce stores. Not only that, but governments are also victims. This leaves things like your address, SSN, and credit card details exposed to thieves.
A business getting hacked is something you have little control over. But you can take important steps afterwards. We’ve outlined the most important things to do below. These steps can help you mitigate the financial losses.
Change Your Passwords
The very first thing you should do is change your passwords. Change the password for the service that sent you the breach notification first. Then, change it for any logins using the same password.
This is one of the reasons it’s a best practice to use unique logins for every site. Many people get in the habit of using the same password in several places. This leaves more than the single breached login at risk. Use a password manager to help you create strong passwords. You only need to remember one to access all the others.
Enable Multifactor Authentication (MFA)
Multifactor authentication can keep accounts secure, even if a hacker stole the password. Enable it for the breached service. Then, ensure you have MFA activated for all other logins, where possible. MFA is also called two-factor authentication or two-step verification.
Common forms of MFA are:
- Text message
- Authentication app
- Security key
Check Your Bank Accounts
If payment card details were breached, check bank accounts. You’ll want to watch these for several weeks for fraudulent charges. Report the breach to your bank to have them issue you a new card, if needed.
Notify your bank about the 3rd party data breach. This can help keep you from being held responsible for fraudulent charges. It’s good to get out ahead of it. Your bank can then help you with appropriate steps to avoid fraud.
Freeze Your Credit
Online criminals will often sell breached personal details. These details can enable someone to take out credit in your name. Contact the three credit agencies. They each have ways to freeze your credit to protect you. You can do this right on their websites.
The three credit agencies are:
Carefully Review the Breach Notification
It’s important to understand exactly how the data breach may impact you. Review the notice you received. Additionally, look for updates on the company website.
These are the things you should be looking for:
- The type of data exposed (passwords, card numbers, etc.)
- What reparations the company is making (e.g., credit monitoring)
- Any instructions given to secure your account
Regularly check the company’s website. Often, they don’t immediately know how far reaching the breach is. You may check back later and find out other types of sensitive data were exposed.
Get Good Cybersecurity Protections
Make sure you protect your device and network. There are some simple tools you can use to beef up personal device security. These include:
- A good antivirus/anti-malware program
- DNS filtering to block malicious sites
- Email spam filtering for phishing
Another good protection you can use is a VPN. This helps mask your traffic. It is especially helpful if you’re using a public Wi-Fi. VPNs are easy to use. You can use VPNs for both computers and mobile devices.
Be On the Lookout for Phishing Scams
Emails are often exposed in data breaches. This means you may receive an uptick in phishing emails. Phishing is very convincing since criminals have AI at their disposal. Phishing emails often are hard to spot from the real thing.
Stay ultra-aware of any unexpected emails. Follow best practices to avoid becoming a phishing victim:
- Hover over links to see them
- Go to websites directly. Don’t click email or SMS links
- Beware of unknown senders
- Watch for phishing on social media and text messages
- When in doubt, double check through an official source
Make Sure to Update Software & Systems
Hackers often exploit unpatched vulnerabilities. How do you get unpatched vulnerabilities? Most times it’s from failing to keep software updated.
Make sure to update your device operating system. Update all apps or software on your devices. Update firmware for routers and printers. Update firmware for smart devices.
There are so many updates we need to do with our electronics. Automating your updates is a good way to stay protected.
Managed Security Services You Can Count On
Managed services can keep you protected at work and home. Need help improving device security? We’ll be happy to discuss our options.
Contact us today to schedule a chat about device security.
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This Article has been Republished with Permission from The Technology Press.
Exciting news from OPNsense! They have released a BETA version of the 25.1 series which will include FreeBSD 14.2 based on its latest development state. Though it’s not intended for production use yet, all plugins are provided and future updates will be based on these installations. You can learn more about it [here](https://forum.opnsense.org/index.php?topic=44735.msg223517#msg223517). #OPNsense #FreeBSD14.2 #BetaRelease
Attention all OPNsense users! A new hotfix release has been issued, version 24.7.11_2. This vital update includes fixes in the firmware’s return value handling and a regression fix in MVC’s path normalization. Don’t miss out on these essential enhancements. For more detailed information, visit https://forum.opnsense.org/index.php?topic=44693.msg223396#msg223396
Season’s Greetings, everyone! OPNsense is pleased to announce a minor update this holiday season. It includes the highly-anticipated Tailscale plugin courtesy of Sheridan Computers. Moreover, we have updated Suricata to its latest version addressing certain CVEs. Find out more details on: https://forum.opnsense.org/index.php?topic=44693.msg223319#msg223319
15
Dec
Dec
The world has gone digital. We see it everywhere people shop for goods and services. Cash, check, or debit used to be the norm. Now, there are payment wallets that people expect businesses to accept. They include things like Apple Pay, Google Pay, PayPal and more.
Small businesses need to keep pace with these new methods of payment. It’s essential to adapt to stay competitive. You can easily lose business if people can’t pay the way they like.
As a trusted managed IT service provider, we’re here to help. Many of our clients are navigating this shift to cashless wallets. We’ll help you find solutions to ensure your business thrives in the cashless era.
Why Go Cashless?
It’s not just about convenience; it’s about meeting customer expectations. People want fast, easy, and secure payment options. The pandemic accelerated this trend. Now, consumers expect businesses to offer digital payments in several forms.
Here’s why going cashless is crucial:
- Customer convenience: Offer your customers the payment methods they prefer. People want to tap and go with their favorite digital wallet.
- Faster transactions: Reduce wait times and improve the shopping experience. You can reduce long lines. This helps you attract more customers.
- Enhanced security: Cut the risks associated with handling cash. Employee theft can be mitigated. There is also less cash handling at the end of the shift. This leads to a safer environment.
Forty-six percent of US respondents have used a form of contactless payment in the last 7 days. That number is 80% for the UK and 69% for Australia.
Benefits of Cashless Payments
Going cashless isn’t just about adapting; it offers real advantages. These advantages can mean more business for you. This factor helps pay for any expense to set up cashless systems.
- Improved Customer Experience: Make it easier for your customers to pay. They’ll come back for more. You stand out to them as flexible. You also make their life easier if they can pay how they like.
- Fewer Cashiers Needed: Moving lines faster can mean you need fewer checkouts. You can reduce staffing demands by embracing self-check-out as well.
- Open New Payment Avenues: Open up app purchasing capabilities. Customers can pay before they even walk in the door. You reduce the burden on your team. When things are handled digitally, you lower needed administrative tasks.
Key Steps to Go Cashless
Ready to make the switch to a more cashless business? Want to embrace new forms of digital payments? Here’s a step-by-step guide to help you get started.
Step 1: Choose the Right Payment Solutions
Select payment methods that align with your customers’ preferences. Do your research by sending customers a survey. Start with the three most popular methods. You can then branch out from there.
Make sure to check transaction fees. You want to keep those in mind as you add new payment options. You may need to upcharge for a certain payment service. Or you may find a wallet is cheaper for you to take than a traditional card.
Step 2: Educate Your Customers
Let customers know about your new cashless options. Offer incentives to encourage adoption. Get the word out over social media and through any mailing lists you have. Do this regularly and often. People’s attention spans are short these days.
Keep a payment options post in your social media rotation. Also, include acceptable payment options on invoices. You may attract new business as word spreads among friends and family.
Step 3: Strengthen Security Measures
Protect your business and customers from fraud with robust security measures. Make sure your point-of-sale devices are on a secure network. Use strong passwords and MFA to protect system logins.
Step 4: Watch Transactions and Customer Trends
A nice thing about cashless systems is that they generate helpful data. Analyze data to optimize your payment processes and identify opportunities. You can gain detailed insights into things like:
- What payment methods are most popular
- The services and products make you the most money
- The most popular times of day for customer traffic
Step 5. Plan for the Future
Stay updated on payment trends and be prepared to adapt as needed. Add new ones that seem to be picking up steam. Continue to survey customers on their favorite payment options. You can often get your best ideas from customer feedback.
Need Some Help Embracing Digital Payment Systems?
The cashless revolution is here. It’s time for small businesses to embrace it. By adopting digital payments, you can enhance your customer experience as well as improve efficiency and reduce costs.
As your trusted IT partner, we’re here to support you every step of the way. Let’s make the transition to cashless payments a seamless one for your business.
Reach out by phone or email to schedule a chat today.
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This Article has been Republished with Permission from The Technology Press.
OPNsense has swiftly addressed CRL verification issues experienced in their initial 24.10 version by releasing a hotfix. The decision to republish the images as 24.10.1 was necessitated to ensure these fixes were embedded in the existing images. For everyone using OPNsense Business 24.10, we recommend updating to 24.10.1 to avoid any potential issues. More details found here: https://forum.opnsense.org/index.php?topic=44261.msg222956#msg222956.