Benefits of the small ISP

It’s about far more than price

Benefits_InvoiceUnderstandable Bills

Lots of big companies make significant profits hiding behind complex bills. Either so that you don’t realise that those “bundled minutes” aren’t actually being consumed, or the fact that your calls are incurring other costs which you weren’t aware of because like most people, you didn’t read the small print (eg connection charges).

Benefits_Daily_InvoiceDaily Itemised Billing

For much the same reason as above, large companies prefer monthly or quarterly billing, and only then do they present to you a “summary” of what you have been spending your money on. We on the other hand provide an online platform allowing you to see full itemised billing, no matter how short the call was.

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“But I’ve never heard of you before”

Well we are a fairly new company but we do have years and years of experience and lots of contacts, partners and suppliers throughout the sector which we have acquired over our time working for other businesses doing the same sort of thing.

We set up Cirrus IT Services (UK) Limited with the sole aim to supply the same services other companies do, supply some services others companies don’t do but customers want or need and to do it all better, putting services before sales.

Specialising in supplying, supporting and servicing SME’s, we want to be a single point of contact for all of your IT and Communication requirements.
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Breaking up the Market

Because the telecoms market was operated by one company for so long, many people just know of a few big companies such as BT or TalkTalk. But the privatisation of BT and its division into BT wholesale and BT Retail, as well as the creation of Openreach, allows multiple players onto the market. With more companies, comes more variety as different telecoms businesses aim to satisfy different market needs. As a reseller, we can create the perfect packages and tariffs for our customers so for example if you make lots of international calls to a particular destination, we can create a call package that will have a lower rate for those types of calls tailored to you.
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Instilling Confidence

You can be reassured that the only engineers to work on your line will be from Openreach. Openreach services the phone lines and network across the whole country and they work on behalf of every telecoms company, from BT and TalkTalk right down to smaller companies and one-man bands, all on a level playing field.

 

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Why Purchase a Leased Line?

A quick guide to why a leased line may be what your business needs.

Delivering High Speeds

If you have a requirement for high speed you can’t get any faster or more consistent speed other than via a leased line. Years ago these may have been purely for large businesses who could afford them, but today with prices continuing to fall, and the reliance of an Internet feed in business, these are becoming an essential tool in most modern businesses.

Future Proof

With our fibre leased lines we can provide a large bearer to provide you with faster speeds in the future. For example, we may deliver a 100Mbps bearer, and cap your speeds to 20Mbps. This results in a cheaper monthly cost to you initially, and should you wish to increase the speed in years to come we can speed it up closer to the 100Mbps physical limit of the fibre supplied.

No Usage Limits

Leased lines are supplied without any form of traffic restriction or usage limit. You can download at full speed all day, every day, regardless of what that traffic be made up of.

Consistent Speeds 24/7/365

Our leased lines are supplied without contention restrictions. We don’t oversubscribe our network and therefore the bandwidth you purchase is used solely by your organisation. You can now avoid peak time exchange congestion, or one-off events (eg Olympics) from affecting the speeds you achieve.

Service Level Agreement

Service level agreements are in place to ensure that regardless of the fault, or time of day, you will have members of staff from our carriers working on the issue. Time limits are clearly stated, and in the event an unsatisfactory resolution is put in place service credits are applied to your account. These should provide you with the peace of mind that you will get the best from us when you need us the most.

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Outbound SMS

SMS_IconA rapid and cost effective communication tool

Our SMS platform has been designed as a convenient way to send SMS text messages using an online interface for businesses, large and small. SMS provides a very unique and fast communication tool that will reach the consumer wherever they are. It is a tool that if used correctly can gain instant responses, making it ideal for status announcements (eg we’re aware of a fault), or a call to action (eg your MOT is due, book it now). Our platform is capable of sending thousands of messages a minute via premium carriers from the UK. By using premium carriers messages are delivered quickly and reliably across the world.

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Fax Solutions

Fax_IconSend and receive faxes without a fax machine

Send your fax number into retirement and operate in a paperless manner utilising our fax solutions. By purchasing a fax number from ICUK you can not only receive faxes, but also send them without a phone line or fax machine from anywhere you have an Internet connection. By adopting this paperless platform you can be set to save time, paper, ink, line rental charges and the need for a fax machine.

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Single Line PSTN

PSTN are the most common phone lines found in both residential and business premises, with the differences being explained in the care level received and the directory enquiries listing. The single line can be used for ADSL and FTTC to supply broadband connectivity, which can be delivered as a ‘simultaneous provide’ meaning the broadband can activate on the same day as the line installation.

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Multi-line PSTN

A PSTN Multi-line extends the PSTN to multiple sockets allowing you to promote a single number, yet make and receive multiple calls. Its application is very straight forward and can allow you to connect multiple phones to the sockets without the need for a PBX. Should you wish to transfer calls between the various handsets then this is where a PBX can start to handle these calls for you. The moment you need 4+ lines, or you require multiple phone numbers (DDI) you are ready to make the jump to ISDN.

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ISDN2

ISDN lines are primarily purchased by businesses and are capable of supplying voice and basic data services. In order to use them for voice services a PBX needs to be connected to handle the calls and connect them up to phone handsets. Unlike a basic PSTN you can’t simply connect a phone to it. ISDN2 connections, as the name suggests are supplied as pairs of channels (eg 2, 4, 6), they are also capable of supporting DDI numbers, unlike just the one you get with a PSTN line.

ISDN30

These lines are suitable for larger businesses that will need the capacity to grow. Each bearer can support 8 lines as a minimum and 30 maximum per bearer, so this can be expanded to as many as you need for the whole organisation. In much the same way you would with ISDN2 a PBX is required to handle the incoming and outgoing calls.

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Fibre

Fibre_IconFibre can provide your business with a dedicated connection to the Internet and deliver the ultimate in broadband connectivity. They are not shared or contended with the ICUK network ensuring you get consistently fast broadband connection all day, every day. As well as offering 1:1 contention the speeds are symmetrical, so unlike with ADSL or FTTx the upstream and download speeds are the same. This can open up options to use your connections for more applications.

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