Tag Archives: 3cx

Communications, Company News, Yealink

Cirrus IT Services offers cost saving advice to 3CX Customers prior to a planned increase

Posted on by Ryan Tempest
3CX Statement from UK Partner Channel Manager
12
Apr

3CX is a leading manufacturer of Unified Communications Solutions, 3CX have recently released Version 20, the platform continually evolves and is enhanced to meet the changing needs of businesses. With increasing costs of business, 3CX has announced price increases of between 10% and 20% commencing in May 2024.

Whilst Cirrus IT Services acknowledges the value of the proposition, and the increased costs of business for everyone, Scott Magee Managing Director said,

“It is important to us that we are proactive and offer our customers timely advice, so Cirrus IT Services are offering customers and prospective customers the chance to obtain licenses prior to the increase, and for a number of years, at the current price.”

Scott continued:

“We are also combining this offer with a 5% reduction on Yealink Hardware, Handsets or Headsets purchased at the same time as the 3CX License, we are also offering Free Number Porting to prospective clients to make switching easier.”

Paul Clarke, UK Partner Channel Manager, 3CX, said,

“This is a timely offer, and it is what we expect of resellers like Cirrus IT Services, to be proactive. 3CX continues to evolve as a product adding features and benefits, to enable customers to secure this at today’s prices for a number of years, combined with the offer of 5% off Hardware and Free Number Porting, is certainly a proposition worthy of consideration.”

Cirrus is a leading IT Managed Service Provider (MSP) based in Lancashire and is proud to be a 3CX Gold Partner. Cirrus IT Services are committed to providing top-tier telecommunications solutions alongside its established MSP offering and exceptional technical ability, together with industry leading customer service to its clients.

Cirrus provides bespoke, complex, and customer centric communications solutions, meaning that Cirrus is not just another Telecommunications Provider, they are a Unified Communications Solutions Provider adding value to their clients’ businesses.

Cirrus offers a range of telecommunications solutions, including cutting edge features enabling businesses to stay ahead of the competition, customized solutions which fit the unique requirements of each business, enhancing efficiency and productivity.

Providing industry leading training and support ensures businesses get the most from their investment, and proactive support is second nature for Cirrus.

If you would like to discuss this offer, even if you are not currently with Cirrus for your 3CX, or would like to understand how your telecommunications platform could fit more closely with your business objectives and processes, and enable you to gain the competitive advantage, a coffee with Cirrus would be a worthwhile investment, and we will even buy the Coffee, reach out to an account manager at Cirrus on 03333 056520 or hello@cirrusits.co.uk

Read More:

Cirrus Unified Communications Platform (3CX) – Cirrus IT Services (UK) Limited

Why our Hybrid 3CX model is best – Cirrus IT Services (UK) Limited

What is VoIP, and how it can save your business money – LinkedIn / Advantal Technologies

About Cirrus IT

Founded in 2015, Cirrus IT Services (UK) Limited is an IT MSP company dedicated to offering innovative IT solutions and services to businesses. Specializing in a range of services including Managed IT, Cloud solutions, Security and Communications, Cirrus IT Services is your partner in technology and growth.

For more information about Cirrus IT Services (UK) Limited and their services, please visit https://cirrusits.co.uk or contact us at hello@cirrusits.co.uk or call 03333 056520.

Scott Magee

Founder and Managing Director

Cirrus IT Services (UK) Limited

 

About 3CX

3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, Facebook and WhatsApp messaging, 3CX offers companies a complete communications package out of the box.

350,000 customers worldwide use 3CX including Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, South Africa, Russia and Australia. Visit 3CX on LinkedIn, Facebook, Twitter and Instagram.

3CX Official Website

Communications

3CX – Why should you believe our hybrid 3CX model is better?

Posted on by Scott Magee
PABX IP 3CX 558x410 1
15
Jul

Why should you believe our hybrid 3CX installation is better than a standard 3CX model? The answer is simple. We are careful to provide the benefits that matter most.

We think that having more than 99.95% of connectivity up-time is important. Your data matters; your disaster recovery plan is essential.

In times of economic uncertainty, there is no excuse for poor reliability or poor customer service. Giving your business the best communication systems has never been more critical.

Before we tell you about popular standard 3CX features, there is a long list of exclusive 3CX benefits that we love. And before you think all this comes at a cost, you may be pleased to learn that low price matters too.

Our experience comes in handy. There are advantages and disadvantages to having your phone system hosted in the cloud, so we have developed a hybrid 3CX model that makes the best of all options.

  • Our 3CX Systems are all hosted in a 3CX Certified UK Datacentre that has a connectivity service level agreement (SLA) of at least 99.95%, to keep you connected.
  • All 3CX instances are backed up every night to a different location for disaster recovery purposes. Restoring to any location can be an option for our customers.
  • All 3CX customers have their own 3CX instance, we do not multi-tenant customers so you’re not directly affected by any issues that another customer may have or any “system-wide” outages or platform maintenance.
  • Each customer site has a 3CX Certified SBC (Session Border Controller) that offers a secure connection (like a VPN) between the Site and the Datacentre, for privacy and protection.
  • Each Site SBC (Session Border Controller) offers encryption of all traffic between the Site and the Datacentre over a single port making Firewall and Quality of Services setup more straightforward and much more secure.
  • All our Engineers are 3CX Certified and UK based.
  • We are not tied to a single handset manufacturer so we can select the best option for your requirements and can offer Paging, Public Address, Loud Ringers, Video and Voice Intercoms and access control that is all 3CX Approved and certified to work seamlessly with your system and handsets.
  • Our SIP trunks are geo-resilient, with two connections to different geographically located Datacentres. So if one has a problem, we failover to the other, you continue to make and receive calls.SIP Trunks Diagram
  • Our SIP Trunks all include calls so that you can save a fortune on phone bills – fair usage policy applies.
  • If you take our SIP Trunk Direct Dial Numbers, we also offer Inbound Text to Email on your main number for streamlines administration.
  • Our SIP trunks are all on a 30-day rolling contract, so no long-term tie-ins and just a 30-day notice to cancel. Try the system with confidence!
  • We offer a Multi-Network SIM card option to connect to the strongest UK provider signal wherever you are. Used in any mobile, it converts a phone system extension anywhere with a mobile signal, no app required. It doesn’t even have to be a smartphone! Another example to show you that working with us doesn’t come with the highest price tag.

And on top of everything we have mentioned so far, here is a list of standard 3CX features:

  • 3CX is a software-based PBX (Private Branch exchange) or Telephone System. Just about anything is compatible, whether that’s a Micro PC that sits on a desk, a Virtual Machine running in a Datacentre or a customer-specific infrastructure.
  • The flexibility of 3CX means you can provide the right size system for your business, whether that’s just two extensions or a call centre with 10,000 agents.
  • The 3CX offer is so much more than telephony. Unlike many other communications systems, you don’t have to keep paying extra to add features. You pay a low annual license fee that includes all options, except for a few top-end enterprise features like inbuilt failover and standby licenses. We can show you the most up-to-date edition comparison list online.
  • A 3CX Professional License includes Video Conferencing, CRM Integration, Unlimited Extensions, iOS & Android Apps, Call Recording and much more.
  • 3CX also supports many different Manufacturers Handsets and Devices from Standard Desk Phones and cordless phones to Loudspeakers, Paging Systems and voice and video intercoms.

It can be challenging to select the right combination of options for your scenario. Again, this is where our experience and flexible approach comes in handy.

To find out more, get a quote or arrange a demo, email us at hello@cirrusits.co.uk